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User Access Control in Helpie Settings
May 8th 17

Not every time you may want everyone to see all of your articles. Do you want to restrict access to your content to a certain category of users? User Access tab has settings to control the access to ...

A Central repository of your KB/Wiki in Features
Jan 26th 17

Main Page should be the most important page for your Knowledgebase or Wiki as the Main page acts as a central repository of all your information. Now customise the Main page to create a powerful ...

Powerful Search in Features
Jan 26th 17

  Now, where will you find your article in a repository of thousands of articles? Don't worry, Our search engine searches to thousands of articles within seconds and prioritises results based on ...

Publishing Capabilities in Features
Jan 26th 17

Are you worried about bad contents in your article? Do you not want everyone to publish the article? Do you want to set different capabilities for different users not allowing everyone to publish or ...

Organise Information based on Topics in Features
Dec 20th 16

Do you have tons of Informations and finding a way to categorise all the Information based on Topics? You can assign a category to every article using the Helpdesk Categories which will be on the ...

User Feedback in Features
Dec 20th 16

Now, what your users are really thinking about your articles in the Kb? Are they really satisfied with the contents you are providing or does it need improvement? How will you know all these? To know ...

Table Of Contents in Features
Dec 20th 16

Navigation is key in any knowledge/Wiki bases. Your customers/team can now find what they are looking for in a breeze. Automatic TOC: Helpie’s automatic TOC feature automagically adds the headings ( h ...

User Access Restriction in Features
Dec 20th 16

Not every time you may want everyone to see all of your articles. Do you want to restrict access to your content to a certain category of users? User Access tab has settings to control the access to ...